Frequently Asked Questions

Frequently Asked Questions (FAQ) – Selltinz Cameroon

General

What is Selltinz Cameroon?
Selltinz Cameroon is an online classified ads platform where people across Cameroon can buy, sell, and trade goods and services. From electronics and cars to jobs and real estate, Selltinz connects buyers and sellers بسهولة and locally.

Is Selltinz free to use?
Yes, posting basic ads and browsing listings is free. Optional paid features are available to boost your ads.

Who can use Selltinz in Cameroon?
Anyone aged 18 and above living in Cameroon can create an account and start posting or browsing ads.

Posting Ads

How do I post an ad?

  1. Create an account
  2. Click “Post Ad”
  3. Select your category (e.g., Cars, Phones, Property)
  4. Add description, price, and photos
  5. Publish your ad

In which cities can I post ads?
You can post ads in all major cities, including Douala, Yaoundé, Bamenda, Bafoussam, and more.

How long will my ad stay online?
Ads usually stay active for 30 days. You can renew them anytime.

Can I edit or delete my ad?
Yes, you can manage all your ads from your account dashboard.

Why was my ad removed?
Ads may be removed if they include prohibited items, false information, duplicates, or violate our posting rules.

Buying & Contacting Sellers

How do I contact a seller?
Use the “Contact Seller” button or call/message using the contact details provided in the listing.

Can I negotiate prices?
Yes, most sellers in Cameroon are open to negotiation unless stated otherwise.

Can I buy from another city?
Yes, but ensure you agree on delivery and payment terms clearly before proceeding.

Payments

What payment methods are common in Cameroon?
Popular options include:

  • Mobile Money (MTN MoMo, Orange Money)
  • Cash on delivery
  • Bank transfers

Does Selltinz handle payments?
No, Selltinz does not process payments. Buyers and sellers handle transactions directly.

Is it safe to send money in advance?
No. Avoid sending money before receiving or verifying the item.

Safety Tips

How can I stay safe when using Selltinz in Cameroon?

  • Meet sellers in public places (markets, malls, or busy areas)
  • Avoid advance payments, especially via mobile money
  • Inspect items carefully before paying
  • Bring a friend when meeting a seller

How do I report fraud or suspicious users?
Click the “Report” button on the listing or contact our support team.

Account & Security

Do I need an account to post ads?
Yes, creating an account is required to post and manage ads.

I forgot my password. What should I do?
Use the “Forgot Password” option on the login page to reset it.

Premium Features

What are featured ads?
Featured ads appear at the top of search results and get more visibility across Cameroon.

How can I promote my ad?
Go to your dashboard and select “Promote Ad” to choose a promotion package.

Support

How can I contact Selltinz support?
Reach us via the Contact Us page or email: support@selltinz.com.cm

How long does support take to respond?
We typically respond within 24–48 hours.

Local Tips for Cameroon Users

What sells fast on Selltinz Cameroon?

  • Smartphones and accessories
  • Cars and motorbikes
  • Rental properties
  • Fashion items

What languages can I use?
You can post ads in English or French to reach a wider audience in Cameroon.